Last updated: 11 November 2026

These terms apply when you use afgcwellness.com.au or book a session, programme or product with AFGC Wellness Studio (Andi Fitness Gold Coast), 2323 Gold Coast Highway, Mermaid Beach QLD 4218. By booking or buying, you agree to them.

Our services

We offer remedial massage, movement coaching and exercise programmes, in person at the studio and online. Sessions are delivered by Andi Baumuehlner, qualified Remedial Massage Therapist and movement coach. Our services do not replace medical diagnosis or treatment. Everyone’s body is different, so we can’t promise a particular result.

Prices and payment

Prices are in Australian dollars and include GST where it applies. Current prices are shown on the website and in the booking system. Packages are paid in full at the time of booking.

Bookings, cancellations and late arrival

Please give at least 8 hours’ notice if you need to cancel or move a session. You can do this in the booking system or by email. If you cancel with less notice or don’t attend, the session may be charged or counted as used. We understand that real emergencies and illness happen, so please contact us and we’ll work it out fairly. If you arrive late, the session may need to finish at the scheduled time. If we need to cancel, we’ll offer you a new time or a full refund for that session.

Packages

Packages are designed for one session a week. The 3-session package is valid for 3 weeks and the 12-session package for 12 weeks from the date of your first session. A package can be shared with or transferred to an immediate family member (partner, parent, child or sibling); please let us know who will use it. If you can’t continue for health reasons, contact us and we’ll discuss a fair refund for unused sessions.

Online programmes and memberships

Online programmes give you access to videos and materials for your personal use. If a programme has a recurring payment, you can cancel at any time in your account or by email, and no further payments will be taken after the current period. You keep access until the end of the period you’ve paid for.

Refunds and your consumer rights

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. You’re entitled to a remedy if a service is not delivered with due care and skill or is not fit for its stated purpose. Nothing in these terms limits those rights. Apart from those rights, we don’t offer refunds for change of mind once a session has been delivered or a digital programme has been accessed.

Your health

Before your first session we’ll ask about your health, injuries and medications. Please tell us about any changes. If you have a medical condition, are pregnant, or are unsure whether exercise is right for you, check with your doctor first. Please read our Health Notice & Session Policy.

Website content

The text, images and videos on this site belong to AFGC Wellness Studio unless stated otherwise. Please don’t copy or share them without our written permission. Exercise videos and articles are general information, not personal advice.

Liability

Physical activity carries some risk. We take care to keep sessions safe and to suit them to you. To the extent the law allows, we are not responsible for loss that happens because health information was not shared with us or our guidance was not followed. This does not limit your rights under the Australian Consumer Law or any liability that cannot be excluded by law.

Changes and contact

We may update these terms. The latest version will always be on this page. Questions: painrelief@afgcwellness.com.au, or book a free 10-minute call.